At GVR Charitable Trust, we prioritize transparency and trust in our interactions with our donors and supporters. This Returns & Cancellations Policy outlines the procedures for any potential refunds or changes to your donations.
General Policy: Due to the nature of our work supporting vulnerable communities, all donations made to GVR Charitable Trust are considered final and non-refundable. Your generosity goes directly towards impactful programs and initiatives that empower children and women in need.
Exceptions: We understand that unforeseen circumstances may arise. In rare instances, you may request a refund under the following conditions:
Donation error: If you mistakenly entered an incorrect donation amount or made a duplicate donation, please notify us within 24 hours of the transaction. We will do our best to process a refund within 5 business days.
Recurring donations: You can cancel your recurring donation at any time. Simply log into your account or contact us, and we will stop future payments. Please note there may be a processing delay for the final payment depending on your chosen payment method.
To request a refund or cancellation, please contact us via email at gvrcharitabletrust0709@gmail.com.
Briefly explain the reason for your request and provide relevant information such as your donation confirmation number or registration details.
Our team will review your request and respond within 5 business days.
We understand that donor trust is essential for our work to thrive. We are committed to managing your donations responsibly and ensuring transparency in every step of the process. If your refund request is denied, we will provide a clear explanation for the decision.
We deeply appreciate your generosity and support for GVR Charitable Trust. Your contributions make a real difference in the lives of those who need it most. We thank you for your understanding and cooperation in any instances where a refund or cancellation may be necessary.
